Terms of Service
Welcome to Savesbuy.com. By visiting or purchasing from www.Savesbuy.com, you agree to these terms and conditions.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY!
1. Application and Acceptance of Terms
1.1 Acceptance of Terms
Your use of the Site and the Savesbuy.com services, software, and products (collectively referred to as the "Services" hereinafter) is subject to the terms and conditions contained in this document, as well as the Privacy Policy and any other rules and policies of the Site that Savesbuy.com may publish from time to time. This document and the other rules and policies of the Site are collectively referred to below as the "Terms." By accessing the Site or using the Services, you accept and are bound by the Terms. Please do not use the Services or the Site if you do not agree to all of the Terms.
1.2 Agreement to Update Terms
You acknowledge and agree that Savesbuy.com may modify the Terms at any time by posting the amended and restated Terms on the Site. By continuing to use the Services or the Site, you agree that the amended Terms apply to you.
1.3 English Terms
If Savesbuy.com has posted or provided a translation of the English version of the Terms, you agree that the translation is provided for convenience only and that the English version will govern your use of the Services or the Site.
1.4 Governing Law
By visiting Savesbuy.com, you agree that the laws of the People's Republic of China, without regard to conflict of law principles, will govern these Terms of Use and any dispute of any sort that may arise between you and Savesbuy. Savesbuy will always comply with the law, and we remind users to do the same. As an importer, customers are responsible for complying with all laws and regulations of their own country. Please refer to our Privacy Policy for more information.
1.5 Arbitration
Any dispute relating in any way to your visit to Savesbuy.com or to the products or services sold or distributed by or through Savesbuy.com shall be submitted to the CIETAC, South China Subcommission for arbitration, which shall be conducted in accordance with the Commission's arbitration rules in effect at the time of the request for arbitration. The number of arbitrators shall be one. The place of arbitration shall be Shenzhen, China; the language to be used in the arbitration proceedings shall be Chinese. The arbitral award shall be final and binding on you and Savesbuy.
2. Users and General Account
2.1 User Agreement
As a condition of your access to and use of the Site or Services, you agree to comply with all applicable laws and regulations when using the Site or Services.
2.2 One Account Per Customer
For safety and security reasons, a user must be registered on the Site to access or use certain Services (a registered user is also referred to as a "member" below). Except with Savesbuy.com's approval, a user may only create one member account on the Site. Savesbuy.com may cancel or terminate a user's member account if Savesbuy.com has reason to suspect that the user has registered or controlled two or more member accounts simultaneously. In addition, Savesbuy.com may reject a user's registration application for any reason.
2.3 Responsibility for the Security of Your Own Account
A set of Member ID and password is unique to a single account. Each Member is solely responsible for maintaining the confidentiality and security of your Member ID and password, as well as for all activities that occur under your account. No Member may share, assign, or allow the use of your Member Account, User ID, or Password by any person outside of the Member's own business entity. The Member agrees to notify Savesbuy.com immediately if you become aware of any unauthorized use of your password or account, or any other breach of account security.
2.4 Provide Accurate Information
In accordance with customs regulations, customers must provide valid and accurate information. All recipient names, addresses, and payer names must be valid. In some countries, the recipient may be required to present their ID or passport to clear the package through customs or for payment verification purposes. Customers are solely responsible for the accuracy of the information they provide to Savesbuy. If incorrect information prevents shipment, delivery, or customs clearance, Savesbuy will not be held liable and will not offer any compensation in such cases.
2.5 Account Activity Agreement
The Member agrees that all activities that occur under your account (including, but not limited to, posting information about a company or product, clicking to accept additional agreements or rules, subscribing to or paying for any service, sending emails using the email account, or sending SMS messages) will be deemed to have been authorized by the Member.
3. Member Responsibilities
3.1 Each Member represents, warrants, and agrees that they have full power and authority to accept the terms of this Agreement.
3.2 The Member will be required to provide information or documents about your entity as part of the registration process on the Site for a Member account. Each Member represents, warrants, and agrees that (a) such information and documents, whether submitted during the registration process or subsequently throughout your continued use of the Site or Service, are true, accurate, current, and complete, and (b) you will maintain and promptly amend all information and materials to keep them true, accurate, current, and complete.
3.3 By becoming a Member, you agree to allow Savesbuy.com to store and use your information in accordance with the Privacy Policy.
3.4 Each Member represents, warrants, and agrees that any User Content they submit, post, or display will not infringe or violate any copyright, patent, trademark, trade name, trade secret, or other personal or proprietary right of any third party ("Third Party Rights").
3.5 Each Member further represents, warrants, and agrees that the User Content you submit, post, or display will:
a) be true, accurate, complete, and lawful;
b) not be false, misleading, or deceptive;
c) not contain any information that is defamatory, abusive, threatening, or harassing, obscene, objectionable, offensive, sexually explicit, or harmful to minors;
d) not contain any information that discriminates or promotes discrimination based on race, sex, religion, national origin, disability, sexual orientation, or age;
e) not contain any direct or indirect links to any other website containing content that may violate the Terms.
3.6 Each Member further represents, warrants, and agrees that you shall:
a) conduct your activities on the Site in compliance with applicable laws and regulations;
b) conduct your activities in accordance with the Terms and any applicable additional agreements;
c) not use the Services or the Site to defraud any person or entity;
d) not impersonate any person or entity, nor misrepresent yourself or your affiliation with a person or entity;
e) not use spam or phishing;
f) not engage in any other illegal activities (including, without limitation, those that would constitute a criminal offense, give rise to civil liability, etc.) or encourage or advocate any illegal activity;
g) do not involve any attempt to copy, reproduce, exploit, or expropriate Savesbuy.com's various proprietary directories, databases, and lists;
h) do not involve computer viruses or other destructive devices or codes that damage, interfere with, intercept, or expropriate any software or hardware system, data, or personal information;
i) do not involve any scheme to undermine the integrity of the data, systems, or networks used by Savesbuy.com and/or any user of the Site or to gain unauthorized access to such data, systems, or networks;
j) do not engage in activities that could otherwise create liability for Savesbuy.com or our affiliates.
3.7 The Member may not use the Member Account services and messaging to engage in activities identical or similar to Savesbuy.com's e-commerce business.
3.8 The Member agrees to provide all necessary information, documents, and approvals, and to provide all reasonable assistance and cooperation necessary for Savesbuy.com to provide the Services, assess whether the Member has breached the Terms and/or address any complaints against the Member. If the Member's failure to do so results in a delay, suspension, or termination of the provision of a Service, Savesbuy.com will not be obligated to extend the relevant Service period and will not be liable for any loss or damage resulting from such delay, suspension, or termination.
3.9 The Member acknowledges and agrees that Savesbuy.com will not be required to actively monitor or exercise any editorial control over the content of any messages, materials, or information created, obtained, or accessible through the Services or the Site. Savesbuy.com does not endorse, verify, or otherwise certify the content of any comments or other materials or information made by a Member. Each member is solely responsible for the content of their communications and may be held legally liable for the content of their comments or any other material or information.
4. Member Violations
4.1 Savesbuy.com reserves the right, in our sole discretion, to remove, edit, or reject any User Content you submit, post, or display on the Site that we reasonably believe is unlawful, violates the Terms, may subject Savesbuy.com or our affiliates to liability, or is otherwise deemed inappropriate in Savesbuy.com's opinion.
4.2 If a Member violates the Terms or if Savesbuy.com has reasonable grounds to believe that a Member has violated the Terms, Savesbuy.com shall have the right to impose a penalty on the Member, or to suspend or terminate the Member's account or subscription to any Service without any liability to the Member. Savesbuy.com shall also have the right to restrict, refuse, or prohibit any and all current or future use of any other services that may be provided by Savesbuy.com. The sanctions that Savesbuy.com may impose include, but are not limited to, a warning, removal of any product listings or other user content submitted, posted, or displayed by the member, restrictions on the number of product listings the member may post or display, or restrictions on the member's use of any feature or function of any service for a period that Savesbuy.com may deem appropriate in our sole discretion. 4.3 Without limiting the generality of the Terms, a Member shall be deemed to have breached the Terms in any of the following circumstances:
a) Savesbuy.com has reasonable grounds to suspect that the Member has used a stolen credit card or other false or misleading information in any transaction with a counterparty,
b) Savesbuy.com has reasonable grounds to suspect that the information provided by the Member is not up-to-date or complete or is false, inaccurate, or misleading, or
c) Savesbuy.com believes that the Member's actions may result in financial loss or legal liability for Savesbuy.com, our affiliates, or any other user.
4.4 If a Member breaches the Terms, Savesbuy.com also reserves the right to publish records of such breach on the Site. If such a violation involves or is reasonably suspected of involving dishonest or fraudulent activities, Savesbuy.com also reserves the right to disclose records of such a violation to our affiliates. These Savesbuy.com affiliates may impose restrictions on, suspend, or terminate the member's use of all or part of the services provided by these affiliates to the member, take other corrective actions, and publish records of the member's violation of the Terms on the website operated or controlled by these Savesbuy.com affiliates.
5. Force Majeure
Under no circumstances shall Savesbuy.com be liable for any delay, failure, or interruption of the content or services provided through the site resulting directly or indirectly from acts of nature, forces, or causes beyond our reasonable control, including, but not limited to, internet outages, computer, telecommunications, or other equipment failures, power outages, strikes, labor disputes, riots, insurrections, civil disturbances, labor or material shortages, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, or third-party non-performance.
6. Order
6.1 Order Acceptance
Please note that we may be unable to accept certain orders and may have to cancel them. Savesbuy.com reserves the right, at its sole discretion, to cancel any order for any reason. In some situations, although every effort is made to ensure the accuracy of product descriptions, specifications, and prices, errors may occur. If this occurs, Savesbuy cannot accept your order. In the event of an error, you will be contacted with a full explanation and a corrected offer. The information displayed is considered an invitation and not a confirmed offer to sell. The contract is confirmed upon delivery of the goods. Given the popularity and/or supply constraints of some of our products, Savesbuy may have to limit the number of products available for purchase. Savesbuy reserves the right to change the quantities available for purchase at any time, even after an order has been placed. Or issues identified by our credit and fraud prevention department. We may also require additional verification or information before accepting any order. We will contact you if all or part of your order is canceled or if additional information is required to accept your order.
6.2 Order Cancellation
Customers may cancel their order at any time before shipment; if you wish to cancel your order, please contact our support center. However, once the order has been shipped, it cannot be canceled, modified, or refunded. Upon receipt of the package, our warranty and return policy takes effect.
6.3 Responsibility for the Order
Both parties agree that after the order has been shipped, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) remains with the buyer; all associated responsibilities and risks during transportation will be borne by the buyer.
7. Shipping and Delivery
7.1 The shipping times displayed on Savesbuy refer to the estimated time it takes for packages to leave our hands. Since the actual delivery of your order can be affected by numerous events beyond Savesbuy's control once it leaves our facilities, we suggest that if customers have a special occasion or event they wish to use their item for, such as a birthday, they order their items well in advance. Savesbuy cannot be held responsible for delivery delays. However, we will work with you to ensure a smooth shopping experience.
7.2 For smooth delivery and peace of mind, we strongly recommend that customers purchase shipping insurance during checkout. In the event your package has a shipping issue, Savesbuy will send you a replacement package free of charge. If the item is no longer in stock, we will offer a refund option. Any order without shipping insurance will not be the responsibility of Savesbuy, and the customer assumes full responsibility for their package during the shipping process.
7.3 Savesbuy provides information via banners on our website and through customer newsletters, which provide details of shipping delays due to peak seasons and encourage customers to order in advance. We cannot, therefore, be held responsible if a customer does not receive their order in time for peak seasons.
7.4 Occasionally, Savesbuy confirms your order but later learns that it cannot supply the ordered product. In the event that we are unable to supply a product you have ordered on time, Savesbuy will contact customers and offer to cancel the order and refund the purchase price in full.
7.5 We strive to make the delivery process as simple as possible and can deliver your order to your home or workplace. PO box addresses are accepted except for Express Delivery shipments. Express shipments of this type can only be delivered to physical addresses.
7.6 Shipping and delivery times are calculated in business days from Monday to Friday. In the case of major holidays such as Christmas and the Chinese Lunar New Year, please allow additional delivery time. On these special occasions, we will provide notices to reflect any delays.
7.7 Customers are responsible for providing complete and accurate delivery addresses. Savesbuy cannot change your delivery address once a package has been shipped, and Savesbuy is not responsible for packages lost due to incomplete or inaccurate addresses.
7.8 All orders marked as "delivered" by shipping companies are considered delivered. Savesbuy cannot be held responsible for non-delivery in this case.
7.9 If a delivery fails for any reason and the address sent was the correct address provided by the customer, Savesbuy cannot be held responsible if a package is returned.
7.10 What the customer orders is what we ship. We cannot be held responsible if the customer receives the wrong item if they placed the wrong order.
7.11 Due to international trade embargoes and sanctions currently in effect, a limited number of countries are subject to limited shipping restrictions. These include Iran, North Korea, Cuba, Syria, and Sudan. Orders with delivery addresses in these countries can only be accepted if they contain clothing products and nothing else.
8. About Customs Tax
When purchasing imported goods or services, you may be required to pay taxes regulated by local law. Savesbuy is not responsible for any form of customs fees or taxes applicable to items purchased on Savesbuy.com. Since shipping rates are estimates, the exact tax assessment depends on local tax policy. For more information, please contact or consult your local customs office. If you have any further questions, you can email service@Savesbuy.com.
8.1 Savesbuy cannot be held responsible for any package that fails to clear local customs and is destroyed due to the item being illegal in the destination country. Customers are solely responsible for complying with their local laws. We also cannot be held responsible for any import taxes that may arise, and it is the customer's responsibility to pay these fees, if applicable. Please note that shipping insurance does not cover any customs issues, including, but not limited to, goods destroyed or confiscated due to their illegal status in a given destination country.
8.2 If the buyer refuses the package due to import duties or taxes, the buyer assumes full responsibility for all costs involved in the process.
9. Exchanges and Returns
If you are not completely satisfied upon receiving your product(s), you may return the item(s) within 45 days for a refund. Returns will take approximately 5 business days to process once the goods arrive. The exact time depends on the payment provider used (e.g., PayPal, credit card company, etc.). Items must be in their original packaging, with all original boxes intact and included, as well as all packaging materials, manuals, blank warranty cards, and all accessories and documentation provided by the manufacturer.
9.1 The customer must first contact us if they wish to return the products. Once they have confirmed that they meet the return conditions and provided the correct return address and method, you can ship the product to us as required to complete the return. If the customer returns it without authorization, all costs and consequences will be the customer's responsibility.
9.2 The money-back guarantee does not cover volume/wholesale and custom orders.
9.3 Return shipping costs are the customer's responsibility. We are generally unable to reimburse you for postage costs.
9.4 Any returned product deemed non-defective may be refunded within the time period indicated above. Goods found to be tampered with by the customer will not be replaced but will be returned at the customer's expense.
9.5 By default, the refund amount cannot exceed the original order amount paid to Savesbuy. Savesbuy is not responsible for and has no knowledge of any bank charges or exchange fees that may occur. These fees are processed by the issuing bank and will not be reimbursed by Savesbuy.
9.6 Savesbuy and/or the seller will act in accordance with the platform's warranty when and only when the damage is related to the products and confirmed manufacturing defects. Savesbuy and/or the seller will not be held liable for any damage resulting from customer misuse, personal negligence, or other reasons not attributable to product defects.
9.7 If the package is returned for the customer's own reasons, our company will cover the shipping and return costs; therefore, we will not provide a full refund.
10. Non-Returnable
Products with a coupon or end-of-line may only be returned for repair. No refunds or replacements will be issued.
11. Incorrect/Damaged Goods
We make every effort to ensure that you receive your order in perfect condition. If you do not receive the products ordered, please contact us. In the unlikely event that the product arrives damaged or defective, please contact us immediately.
12. Prices
Item prices and availability are subject to change without notice. Prices do not include VAT, import taxes, and duties, if your package is examined and deemed taxable by your local customs. Payment of these is the buyer's responsibility.
13. Product Descriptions
While we make good faith efforts to be as accurate as possible, we do not warrant that product descriptions or other content are accurate, complete, reliable, or error-free. From time to time, information on Savesbuy may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
14. Privacy Notice
Note: The newsletter subscription option on the registration page is selected by default. Savesbuy respects customer privacy. Please read our privacy policy here:
https://www.savesbuy.com/pages/privacy-policy
15. Terms of Use
15.1 Copyright
All content included on the Site, such as text, graphics, logos, buttons, icons, images, audio clips, digital downloads, and software, are the property of Savesbuy and are protected by international copyright laws.
15.2 License and Site Access
Savesbuy grants you a limited license to access and use this Site for personal purposes. This license does not include any commercial use of this site or its contents, any collection or use of any products, any collection or use of any product descriptions or listing prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots, or similar data gathering and extraction tools. This site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any purpose without the express written consent of Savesbuy.
15.3 Savesbuy Marketing Correspondence
After initial registration, customers are added to our mailing list for special offers, coupons, and promotions. This allows our customers to take advantage of exclusive discounts. All customers can choose to unsubscribe from our marketing emails at any time by clicking the link in the footer of the email. 15.4 Intellectual Property Infringements
We take intellectual property ("IP") very seriously and strive to prevent infringing products from being sold on our website. If you believe that your intellectual property rights or the intellectual property rights of others are infringed by products listed on our website, please notify us immediately. We will conduct an internal investigation into suspected infringing products and take all necessary measures to protect customers, sellers, and intellectual property rights holders.